Due to COVID-19 we are experiencing a delay with some shipments. We appreciate your understanding and patience!

FAQs


Have your masks been tested for effectiveness against coronavirus?

Our masks meet the recommended standards of the Center for Disease Control. However, they are NOT intended for use by medical staff or as a replacement for regular hand washing, social distancing and other health safety best practices. 

Are the mask & wristlet sets returnable?

No, unfortunately we aren't able to accept returns on the PPE items which includes: mask & wristlet set, PPE travel set. 

 

What material are your products made with?

The luxurious black-quilted material is water resistant and stain-resistant nylon.

 

How do I clean the face masks & wristlet set?

For best results, wash and dry the face mask in mesh laundry bag using warm water.  Let air dry. 


Dimensions of the products: 

Jewelry Case: 10 x 7 x 2"
Toiletry Bag: 11.5 x 8.5 x 5.4"
Makeup Case: 7.5 x 4 x 3"
Wristlet: 8 x 5"
PPE Kit: 9.5 x 6.5"

 

Return Policy 

We want every customer to be a happy customer because we know the joy and peace that come from being well-organized.  With the exception of our mask & wristlet set or PPE set, you can return a product for up to 30 days from the date of purchase. 

If you are not 100% satisfied simply contact us to return it for a full refund or exchange.  All returned products must be unused, in the same condition you received it in and in the original packaging.

Contact us at info@msjetsetter.com and we'll provide return instructions. Allow 10 business days to process the refund.